Skyless funeral culture optimizes work processes with CleverOne
Erfahrungsbericht

Skyless funeral culture optimizes work processes with CleverOne

Interview with Marco Helwig

30.07.2024

Skyless funeral culture faced a number of challenges before implementing CleverOne.

The situation before CleverOne: challenges and limitations

Marco Helwig explained that the company previously used an outdated hanging register, which involved high paper consumption and an inefficient workflow. The paper-based processes resulted in:

  • Complexities and difficulties with document management
  • Time-consuming sending of paper documents back and forth
  • Scan and print documents frequently

These challenges made daily work complicated and inefficient.

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Collaborate during the onboarding phase

The onboarding phase with CleverOne was an extremely positive experience for heavenly funerals. Right from the start, the team felt well looked after and supported. Thanks to an efficient and structured implementation, the software was easily implemented. The close cooperation and immediate availability of contacts made a significant contribution to the smooth transition and rapid optimization of work processes.

  • Personal contact: Always available, fast and direct communication
  • efficiency: Questions were answered immediately, quick solutions to problems
  • Supervision: Intensive and helpful support from the CleverOne team

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    CleverOne solutions

    The introduction of CleverOne enabled skyless funerals to completely digitize their paper files and implement a cloud-based solution. This allows them to:

    • Work remotely and directly with the customer without having to carry unnecessary paper documents
    • Save many steps in the workflow, which resulted in significant time savings
    • Use a modern user interface that is easy and intuitive to use

    conclusion

    Since implementing CleverOne, Himmellosten Funerals have had numerous benefits:

    • More efficient workflows and reduced paper costs
    • Improved document management and access
    • Saving time through digitization and the ability to work remotely
    • Satisfaction with CleverOne's support and service

    Marco Helwig was extremely satisfied with the decision for CleverOne and the positive effects on daily work processes at skyless funerals.

    Weitere Referenzen

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    Customer Testimonials

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    Wilfried Odenthal

    The new, cloud-based undertaker software made me curious. The clever solutions proved to be ideal for us with several locations. The ability to retrieve death information on-the-go increases our efficiency every day. The stable and adaptable software is seamlessly integrated into our processes, offers clear advantages in technical services and makes communication with relatives easier. Your willingness to integrate customer ideas into software development shows your commitment and transparency and suggests promising, sometimes surprising, innovations.

    Wilfried Odenthal
    Burials in Odenthal, Neuss
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